Testimonials

DEALERRATER
pauleu0655
Full Star Full Star Full Star Full Star Full Star
3-28-2020
Service people are fantastic, curteous, and...

Service people are fantastic, curteous, and knowledgeable. Kept me informed on status of my vehicle. Offered to wash my car which I want expecting. Just a happy experience all around.

DEALERRATER
mldbodek
Full Star Full Star Full Star Full Star Full Star
3-27-2020
Best service rep!Jeff Sanchez is clear and honest.I...

Best service rep!Jeff Sanchez is clear and honest.I bought my car there and have had it serviced there since. I know that whatever needs done will be done right.

CARS
Mark
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Samantha was diligent in staying in touch with us as she...

Samantha was diligent in staying in touch with us as she knew we were looking for a new car. Always professional and patient and very knowledgeable about our vehicle. Simply, she made it easy.

CARS
Tnstevens7
Full Star Full Star Full Star Full Star Full Star
3-14-2020
Sam was great! I first reached out to her a few months...

Sam was great! I first reached out to her a few months before my lease was up and we went through my options. When it was time to turn my lease in she helped get me into a certified pre owned that I purchased. It was the same year and model of my lease but with less miles and more tech and it wasn't much more than the cost to buy my lease. It was a win! Sam made everything so easy for me. I have a 5 month old at home so sitting in the dealership for a few hours was not about to happen. They got all the paperwork ready for me and I'll I had to do was come in and sign. Pretty painless.

CARS
Nichol
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Exceptional. I bought 2017 Acura RDX . Samantha was...

Exceptional. I bought 2017 Acura RDX . Samantha was helping us from day 1 . She is kind , professional and did care for what we were looking for . She work hard by contacted us or sent website update what's color, etc. we are particular want only certain color interior/ exterior Acura. She is patient , honestly , friendly and spent a lot of time with us . We are very appropriate Samantha. We never fell any pressure Working With her . Again with These great experience , I recommend my friends / neighbors to See Samantha . Thank you very much Samantha for doing such a great job. Nichol & NHO.

CARS
Krupinskifamily
Full Star Full Star Full Star Full Star Full Star
3-7-2020
It was great! I will be back for some more tutorial on...

It was great! I will be back for some more tutorial on the technology in the car that I haven't mastered yet. Overall a no hassle experience!

CARS
glenn18
Full Star Full Star Full Star Full Star Full Star
3-6-2020
We have never had such a positive car buying experience!

I'm a very discreet buyer when it comes to big-ticket purchases. I never walk on a dealer's lot and just buy new car on my first visit. I do a lot of homework and visit many dealers. It takes a very special sales person to work with my approach. I found that sales person in Mike Spigarelli. After so many visits and test drives he still had the patience of a saint. It was like he had the confidence that the styling, features and qualities of the 2020 Acura MDX would do the selling. GOSH! We love that car. It beat every luxury brand and we looked at them all. But, actually another selling feature was the dealership itself, Mission Viejo Acura. Not only was Mike a stellar player but also Safue Alailima in Finance and John Wong in Service. A great car and a great dealership team makes a totally great package. And, yes, the MDX came in at a smoking price which made it the best value luxury car hands down.

CARS
JMW
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Best car buying experience ever! Samantha made sure I...

Best car buying experience ever! Samantha made sure I got the car I wanted, the price I wanted and everything was in perfect order when I showed up to sign the paperwork. Quick and easy!

CARS
cathy
Full Star Full Star Full Star Full Star Full Star
3-2-2020
Dave is a great person who goes the extra mile to assure...

Dave is a great person who goes the extra mile to assure customer service is excellent! He is knowledgeable and easy to work with. Best attitude above all!

CARS
Justin
Full Star Full Star Full Star Full Star Full Star
3-1-2020
Samantha was very professional and easy to work with....

Samantha was very professional and easy to work with. Safue again very professional and easy to work with. Appreciate the deal from Mission Viejo Acura.

DEALERRATER
esartini
Full Star Full Star Full Star Full Star Full Star
2-29-2020
Very nice Jeff was on top of my service he informed me of...

Very nice Jeff was on top of my service he informed me of the progress everything was done and complete I was asked if I want my car washed

DEALERRATER
hammy
Full Star Full Star Full Star Full Star Empty Star
2-27-2020
The service was fine. IWas told it should be about 2...

The service was fine. I Was told it should be about 2 hours and it ended being a little more than that because they had a problem with the lift which delayed it. I would have liked to be alerted Sooner that there was a delay/issue because I needed to pick my kids up from school, but staff was apologetic and kind.

CARS
hammy
Full Star Full Star Full Star Full Star Empty Star
2-27-2020
The service was fine. IWas told it should be about 2...

The service was fine. I Was told it should be about 2 hours and it ended being a little more than that because they had a problem with the lift which delayed it. I would have liked to be alerted Sooner that there was a delay/issue because I needed to pick my kids up from school, but staff was apologetic and kind.

CARS
SKAZ
Full Star Full Star Full Star Full Star Full Star
2-27-2020
Fantastic sales experience - no pressure and quick purchase

I usually don't like to enter car dealerships since i don't like to deal with pushy sales people. I was very pleasantly surprised in my experience at MV Acura, especially with Samantha, Bryan, and Safue. It was a very pleasant interaction with them, no pressure and a great deal. Many thanks for making the purchase experience super easy.

CARS
esartini
Full Star Full Star Full Star Full Star Full Star
2-27-2020
Very nice Jeff was on top of my service he informed me of...

Very nice Jeff was on top of my service he informed me of the progress everything was done and complete I was asked if I want my car washed

CARS
lukerc711
Full Star Full Star Full Star Full Star Full Star
2-26-2020
I went in for a brake service on my brand new Acura RDX....

I went in for a brake service on my brand new Acura RDX. Only 600 miles and the brakes were making noises. They kept the car overnight and by mid-morning the next day it was fixed.

DEALERRATER
Jeakers29
Full Star Full Star Full Star Full Star Full Star
2-26-2020
Very friendly and accommodating staff. Efficient and...

Very friendly and accommodating staff. Efficient and effective process. They value customer and are professional in the way they carry things out. I felt very taken care of.

DEALERRATER
lukerc711
Full Star Full Star Full Star Full Star Full Star
2-26-2020
I went in for a brake service on my brand new Acura RDX....

I went in for a brake service on my brand new Acura RDX. Only 600 miles and the brakes were making noises. They kept the car overnight and by mid-morning the next day it was fixed.

CARS
Jeakers29
Full Star Full Star Full Star Full Star Full Star
2-25-2020
Very friendly and accommodating staff. Efficient and...

Very friendly and accommodating staff. Efficient and effective process. They value customer and are professional in the way they carry things out. I felt very taken care of.

CARS
Michelle C
Full Star Full Star Full Star Full Star Full Star
2-24-2020
Three-peat Customer

My husband and I recently leased 2 new cars from MV Acura; and we returned on Friday, February 21 to purchase a used car for our daughter. It was truly a no-brainer that when we decided to purchase her a car; we searched MV Acura website. I located a car at a "sister store" and The Team (Joey, Bryan, Safue) transferred that vehicle within hours and it was available for us to view and test drive. They worked tirelessly with us to get us in, set up and out the door. When we returned on Saturday morning ,with our daughter in tow, they ensured the car was out front, shiny and filled with gas!! She was positively surprised and we could not have done this without this Team at MV Acura. If customer service, fair pricing is important to you; DO NOT HESITATE to shop MV Acura. They are truly amazing. Mr. Patterson has done a great job making this dealership one that genuinely cares about their customers...For life; not just a transaction!! A shout out to Samantha as well. She was such fun to chat with on Friday night. Thank you, again, to each and every one!!

CARS
Moralesfam1
Full Star Full Star Full Star Full Star Full Star
2-22-2020
Awesome team they went beyond our expectations they made...

Awesome team they went beyond our expectations they made our day. Never had a better purchase experience. Our test drive was great Joey was very knowledgeable about the vehicle we were looking at.

CARS
Muaz024
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Samantha and the whole team at MV Acura were awesome....

Samantha and the whole team at MV Acura were awesome. They got me the best deal and I was in and out in less than a hour. Best car buying experience.

DEALERRATER
nat0116
Full Star Full Star Full Star Full Star Full Star
2-21-2020
While I don’t require service on my car often, I’m always...

While I don’t require service on my car often, I’m always pleased with the courteous and friendly welcome I receive every time I come to MV Acura. The staff is knowledgeable, transparent, helpful, accommodating, and always aims to please. I have worked with multiple staff members in previous visits and they always remember me as a customer. John helped was me upgrade into my current vehicle when he was Orange Coast Acura, and Josh followed up with my concerns from my last visit even though he wasn’t my rep for this most recent service. Jeff was very helpful with my car drop off and set up of a loaner vehicle. He gave my transaction a warm hand off to Saul who impressed me with his attention to detail and the regular updates about the progress of my car. Overall I had a positive experience with the entire staff.

CARS
nat0116
Full Star Full Star Full Star Full Star Full Star
2-21-2020
While I don't require service on my car often, I'm always...

While I don't require service on my car often, I'm always pleased with the courteous and friendly welcome I receive every time I come to MV Acura. The staff is knowledgeable, transparent, helpful, accommodating, and always aims to please. I have worked with multiple staff members in previous visits and they always remember me as a customer. John helped was me upgrade into my current vehicle when he was Orange Coast Acura, and Josh followed up with my concerns from my last visit even though he wasn't my rep for this most recent service. Jeff was very helpful with my car drop off and set up of a loaner vehicle. He gave my transaction a warm hand off to Saul who impressed me with his attention to detail and the regular updates about the progress of my car. Overall I had a positive experience with the entire staff.

DEALERRATER
Shiyeewang
Full Star Full Star Full Star Full Star Full Star
2-18-2020
Jeff Sanchaz was greeting me when I arrived, I was...

Jeff Sanchaz was greeting me when I arrived, I was waiting in waiting room, not for long, Jeff came and notified me that car is almost ready after car wash. The whole time, it was a great service

CARS
Shiyeewang
Full Star Full Star Full Star Full Star Full Star
2-18-2020
Jeff Sanchaz was greeting me when I arrived, I was...

Jeff Sanchaz was greeting me when I arrived, I was waiting in waiting room, not for long, Jeff came and notified me that car is almost ready after car wash. The whole time, it was a great service

CARS
Lana D.
Full Star Full Star Full Star Full Star Full Star
2-17-2020
We had a great experience at Mission Viejo Acura!...

We had a great experience at Mission Viejo Acura! Samantha was super knowledgeable and easy to talk to and helped us every step of the way. The facility itself is kid friendly and has a toy room for the little ones. If you are in the market for an Acura I highly recommend going to Mission Viejo Acura and make sure to ask for Samantha!

CARS
Cheryl Gaglia
Full Star Full Star Full Star Full Star Full Star
2-16-2020
Samantha was great. She answered all of our questions,...

Samantha was great. She answered all of our questions, gave us more information we didn't even know we needed. Overall a good experience when purchasing our car.

CARS
Jeff
Full Star Full Star Full Star Full Star Full Star
2-15-2020
This is our 2nd car purchased from Mission Viejo Acura....

This is our 2nd car purchased from Mission Viejo Acura. Always a very professional Crew.Special thanks to Samantha Taylor & Safue Alalima. Thank You all for your care and service.

CARS
Joshua Lillenberg
Full Star Full Star Full Star Full Star Full Star
2-12-2020
Jeff helped us with some issues we were having. That was...

Jeff helped us with some issues we were having. That was the best car dealership experience I have ever had. Jeff is awesome. Very knowledgeable and was able to explain above and beyond the maintenance for the AVT. That being said the 2016 MDX is the worst car I have ever owned. That is why it is all that more impressive that Jeff was able to give such great customer service even though we were so very unhappy with our vehicle. Great job Jeff!

CARS
loriaa
Full Star Full Star Full Star Full Star Full Star
2-12-2020
The service department at Mission Viejo Acura is great-...

The service department at Mission Viejo Acura is great- they get you in quickly and keep you posted on the status of your car throughout the day. I've worked with Josh as my service contact many times now and truly appreciate his professionalism, direct communication and overall kind demeanor.

DEALERRATER
Joshua Lillenberg
Full Star Full Star Full Star Full Star Full Star
2-12-2020
Jeff helped us with some issues we were having. That was...

Jeff helped us with some issues we were having. That was the best car dealership experience I have ever had. Jeff is awesome. Very knowledgeable and was able to explain above and beyond the maintenance for the AVT. That being said the 2016 MDX is the worst car I have ever owned. That is why it is all that more impressive that Jeff was able to give such great customer service even though we were so very unhappy with our vehicle. Great job Jeff!

CARS
Yuki
Full Star Full Star Full Star Full Star Full Star
2-12-2020
Exceptional service. Replies right away to inquiries and...

Exceptional service. Replies right away to inquiries and gives detailed information on what needs to be done on the vehicle. Gives update on work status.

DEALERRATER
loriaa
Full Star Full Star Full Star Full Star Full Star
2-12-2020
The service department at Mission Viejo Acura is great-...

The service department at Mission Viejo Acura is great- they get you in quickly and keep you posted on the status of your car throughout the day. I’ve worked with Josh as my service contact many times now and truly appreciate his professionalism, direct communication and overall kind demeanor.

CARS
jennifer71
Full Star Full Star Full Star Full Star Full Star
2-12-2020
Great buying experience

I recently leased a 2020 Acura MDX through Mission Viejo Acura. I worked with both Paul and Mike and they were very helpful and helped me get exactly what I wanted and at the right price. Very appreciate of Paul communicating with me via text over the last month to make the transaction easier. Safue in finance was a joy to work with and went above and beyond. Love my new car!

CARS
Makoto
Full Star Full Star Full Star Full Star Full Star
2-11-2020
Polite and friendly attitude, which made our time at the...

Polite and friendly attitude, which made our time at the dealership pleasant one. Also, he was kind enough to walk us through the car we purchased for a few times. We got really good impression.

CARS
MikeE
Full Star Full Star Full Star Full Star Empty Star
2-10-2020
David was great. Top marks. The dealer was also good....

David was great. Top marks. The dealer was also good. Four stars instead of five because I had an earlier quote from them that was way less than the quote I got when ready to buy. A phone call resolved it. This is the second vehicle I have purchased from them. Would recommend.

CARS
Roger
Full Star Full Star Full Star Full Star Full Star
2-9-2020
Paul was efficient, knowledgeable and provided a great...

Paul was efficient, knowledgeable and provided a great experience for us. We were given a very thorough review of the MDX. He made sure to answer all our questions. He is a great asset to your company.

CARS
Helena Phan
Full Star Full Star Full Star Full Star Full Star
2-8-2020
Thank you so much for making this experience easy,...

Thank you so much for making this experience easy, stressfree and quick! Especially to Steve Hahn! Thank you!!! I will recommend to my friends and family.

CARS
Michelle C
Full Star Full Star Full Star Full Star Full Star
2-8-2020
WOW!!!My husband and I each purchased (leased) a vehicle...

WOW!!! My husband and I each purchased (leased) a vehicle here on February 6 and 7, respectively. It was an amazing (and painless) experience. Buying or leasing a new car can be difficult - haggling to get the best price. These people are fantastic (Joey and Brian). The offered us a great price right out and didn't hesitate to meet our requests. They worked with us to get it done quickly and out the door. They are professional, knowledgable and fun!!! If you are in the market for a new or used car - Acura Mission Viejo is your dealer. I am going to add this - Acura Tustin was NOT a good choice. My advice...steer clear and head to MV Acura!! I purchased my 2008 MDX here (brand new) and that experience was great, as well.

CARS
Jgerb
Full Star Full Star Full Star Full Star Full Star
2-7-2020
I'd like to thank Samantha for making it such a...

I'd like to thank Samantha for making it such a pleasurable experience. She's very knowledgeable, and extremely fun to work with. I definitely would work with her in the future! Everyone at Mission Viejo Acura was outstanding to work with. This is the fourth car I have purchased through this dealership. Always professional always courteous and as quick as possible to get you out the door. They make the experience as painless as possible. Thanks again Samantha!

CARS
Mariacandidcruz
Full Star Full Star Full Star Full Star Full Star
2-5-2020
David and mike were very friendly. David explained...

David and mike were very friendly. David explained everything step by step detail by detail. Very good person. They are very profesional with there work and I loved that. Right when we walked in they greeted us helped us right away and got exactly what we wanted. Thank you

CARS
Carlsondbm
Full Star Full Star Full Star Full Star Full Star
2-2-2020
This was our 1st time at mission viejo acura. The staff...

This was our 1st time at mission viejo acura. The staff was friendly, efficient and helpful. They had the model we were looking for at a good price We really appreciated the no pressure sales!!

CARS
bijan.hagh
Full Star Full Star Full Star Full Star Full Star
2-1-2020
We appreciated Paul being flexible and working around my...

We appreciated Paul being flexible and working around my appointment today. He was also helpful with explaining and pointing out features and we appreciated his politeness.

CARS
jacynharkins
Full Star Full Star Full Star Full Star Full Star
1-31-2020
Service was great and I'm so glad Josh was there to help....

Service was great and I'm so glad Josh was there to help. He is a great member of Acura and very helpful, always. Thank you

DEALERRATER
jacynharkins
Full Star Full Star Full Star Full Star Full Star
1-31-2020
Service was great and I’m so glad Josh was there to help....

Service was great and I’m so glad Josh was there to help. He is a great member of Acura and very helpful, always. Thank you

CARS
Hani
Full Star Full Star Full Star Full Star Full Star
1-31-2020
Great ACURA MDX Purchasing Experience

I have a quick , simple and focused purchase experience for my third Acura MDX from Mission Viejo Acura. We worked with other Acura Dealers but we prefer Mission Viejo Acura. They team was courteous and professional

DEALERRATER
Ali
Full Star Full Star Full Star Full Star Full Star
1-30-2020
They are professional, courteous, friendly and efficient....

They are professional, courteous, friendly and efficient. Especially Saul Ramon is a great person and asset to the Acura dealer. He went beyond of customer service. Make me feel comfortable and satisfied with our Acura.

CARS
Mike and Karla
Full Star Full Star Full Star Full Star Full Star
1-30-2020
Price was good and the process was simple and hastle...

Price was good and the process was simple and hastle free. Great experience with staff and there was no pressure at all from the sales staff.